Warranty Page
Warranty
All of our sofas include a 12-month warranty from the date of delivery, covering manufacturing defects.
What is covered
- Structural frame issues
- Manufacturing faults
- Defects in materials or workmanship
What is not covered
- General wear and tear
- Accidental damage
- Damage caused by misuse or improper care
- Colour changes due to sunlight exposure
Making a claim
If you believe your item has a manufacturing fault:
- Contact us with your order details
- Provide photos of the issue
We will assess the issue and arrange:
- Repair, replacement, or
- Further investigation if required
Important information
Claims made after 6 months may require additional evidence to confirm the issue was present at the time of delivery.